New American Funding Reviews
Review by Donald Marshall for Eric Glick
Completed transaction on September 9, 2021
Important documents fedexed late on Thursday or Friday night. No one in the office for help until Monday or Tuesday due to a holiday. No one returns calls until late in the day if at all. You are included Mr Glick. It is like the staff never processed a VA loan. It felt like no on was in the loop fo anything starting with the realtors all the way up to you Mr Glick. I found everyone very unprofessional. Mr. Glick and the female realtor were extreamly unprofessional. It felt like flirting.
Review by Eduardo Baez for Eric Glick
Completed transaction on September 9, 2021
Highly recommend to reply back to the emails and calls. Communication is the key to success.
Review by Terrah Lund for Uri Dominguez
Completed transaction on September 9, 2021
returned phone calls, communication IN GENERAL, documentation completed, NOT DROPPING THE BALL, COMPLETING ANYTHING ON TIME. THIS WAS BY FAR THE WORST EXPERIENCE IN 20 YEARS OF REAL ESTATE. GOOD LUCK.
Review by Julie Hallman for Melissa Glenn
Completed transaction on September 9, 2021
I am a real estate agent and my client chose New American for their loan. It was the worst lending experience I have ever had. The processor and underwriter waited until the last minute to do what seemed like everything, which delayed the closing. Figures kept changing; it seemed they didn't know what was going on at all. Their communication was poor, emails were not answered, management never returned my multiple calls. Melissa was really nice but I would never recommend them to anyone.
Review by Stephen Young for Andrew Stiger
Completed transaction on September 9, 2021
A pleasant experience.
Review by Jeannine Losee for Tom DeCoro
Completed transaction on September 9, 2021
Tom DeCoro failed to disclose the terms of my loan, he held up my loan making me two days late in removing contingencies and two days late closing. He also told Cathy Boyd from Solaris Escrow that I was backing out of the deal one day prior to signing docs. He continually lied about the cost of the loan throughout the process. He flat out ripped me off and took advantage of me as a first time home buyer. I am filing a complaint with the BBB and other lending agencies regarding this condict.
Review by Eric Halligan for Michael Riley
Completed transaction on September 9, 2021
Don't make promises you can't keep.
Review by Jacob Marez for Shane Roddy
Completed transaction on September 9, 2021
Better communication. Thank you
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