New American Funding Reviews
Review by Jason Hood for Delilah Sanchez
Completed transaction on October 30, 2021
Very unorganized
Review by Ashleigh Hammond for Russ Miller
Completed transaction on October 27, 2021
The entire time me and my significant other were signing for our house Russ was talking to and making eye contact with my significant other and not me. Maybe 1 or 2 times he made eye contact with me.
Review by Lawrence Smith for Annisha Tanksley
Completed transaction on October 27, 2021
Better communication all around.
Review by Tobi Gary for Mathan Fairweather
Completed transaction on October 27, 2021
Better communication from Mathan and more transparent information.
Review by Rusty Williams for Heith Reade
Completed transaction on October 26, 2021
Communication and not being lied to! I constantly had to reach out as there was very little communication with my realtor. I was also lied to multiple times on the status of my loan and then the blame was put on everyone else despite extremely prompt communication on the part of myself, my realtor, the seller's realtor, and the title company. Closing was delayed from 9-29 to 10-1 due to NAF's lack of urgency and it would not have closed on 10-1 had I not been constantly checking in. I had an issue getting in touch with Heith and Robert, and my realtor had the same issue. I do not appreciate having to do the legwork that NAF's employees should have been doing and feel like I was charged for work I did as there was very poor communication from NAF. I've also asked for NAF's Corporate Customer Service to reach out to me regarding this poor service over 3 weeks ago and still have not heard back! Absolute worst experience ever!
Review by Brittany Boyd for Ted Neda
Completed transaction on October 26, 2021
Streamline the mortgage process so there is less miscommunication between staff which in turn delays the process and gets put upon the applicant's.
Review by Sylvia Ortiz for Ashley Riley
Completed transaction on October 25, 2021
I requested closing docs prior to closing for review and never received until closing Day
Review by Alejandro Sanchez for Raul Mijangos
Completed transaction on October 25, 2021
Dar informacion continuamente a los clientes y contestar al menos emails o mensajes de texto
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