New American Funding Reviews
Review by Bridgette N Adams for Todd Gehrke
Completed transaction on February 7, 2024
This was our first house closing and we were very dismayed that Todd showed up late, didn't introduce himself and even took a loud phone call while we were signing. This took a very important and special moment down a notch for us unfortunately.
Review by Jessica for Todd Gehrke
Completed transaction on February 7, 2024
I cannot explain how unpleasant our experience was in only 500 words. The communication was minimal. No one answers phones, or gives a call back. The urgency of every task was very stressful- we did not have enough notice to be prepared for tasks. We were not notified of important emails. There was an excuse for everything instead of an explanation, and undeserved blame was placed on buyer and agent. Ultimately, you got the job done and gave good advice, but communication is everything to us.
Review by Edgar Osorio for Linda Corea
Completed transaction on February 3, 2024
Totaly Horrible
Review by Riley Hairell for Dwayne Graham
Completed transaction on January 31, 2024
Very poor to little communication, would not keep me updated on the status of my loan. My emails, phone calls, and texts all got ignored, it’s not my job to repeatedly ask for information that they are getting paid to do. Overall I WILL NOT AND WONT recommend this company.
Review by Suraiya Masoodi for Jess Long
Completed transaction on January 30, 2024
Very unorganized.. they delayed our closing… also gave us different interest rate a 4 days before closing… very irresponsible management.. will never recommend anyone
Review by Roseabelle Shelton for Anonymous Anonymous
Completed transaction on January 27, 2024
Jon Anderson mortage officer does not follow-up promptly. They also said, they don't use Minnesota down payment assistance. I found out they do. This location is awful. I don't recommended. Run away. They lack in communication. They didn't even help me apply or tell me about the program they work with to help raise my credit score so I could qualify for down payment assistance programs.
Review by Ariel Figueroa for Daniel Bernard
Completed transaction on January 22, 2024
Not trustworthy at all and completely unprofessional. I spoke with him to confirm that a verified pre-approval was completed on his borrower. He gave me his word, put his 20+ years of experience on the line - only to find out two days later that the pre-approval that he provided, was never verified at all. No documents were verified and the transaction fell through 2 days after he gave his word to me. He told me multiple times that he would NEVER send a pre-approval letter, if he had not verified the information that the borrower provided. I called him afterward - expecting that he would at least own his mistake and all he could tell me was that he did NOT lie. At least acknowledge that he gave me his word and that clearly counts for nothing. I could understand if the financing fell through later on in the deal after various things have occurred but this was totally unprofessional, it was 2 days after the buyers made contact with him so clearly they lied about the information and he did not bother to verify the information like he said he did. I will never do business with this company because of this experience and now the sellers will have a delay in selling the home because all offers and showings were cancelled due to him giving his word. Do not recommend!!
Review by Lauren Daily for Nolan Matteucci
Completed transaction on January 15, 2024
Be honest and more competitive with rates.
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