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New American Funding Reviews

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New American Funding Overall Rating

4.9/5 rating based on 369,143 reviews

Customers were not compensated for their New American Funding reviews.

1.0 November 22, 2023

Review by Matthew McCoin for Bri Baird

Completed transaction on November 22, 2023

Bri was on top of our buying from day one all the way to the end. Very responsive to all our questions with answers in a very fast way

1.0 November 20, 2023

Review by Allan Gayahan for NAF ID#6606

Completed transaction on November 20, 2023

Stop making/rushing people to accomplish tasks urgently but then drop the ball and not do your part timely.

1.0 November 20, 2023

Review by Jeremy Pierce for Anonymous Anonymous

Completed transaction on November 20, 2023

Absolutely a horrible place to work! Push push push, 20 hour days are expected be squeezed into an 8 hour day because no overtime. Worked many hours off the clock to keep up with NAF demands. Borrowers are just a number on a spread sheet and there is zero actual concern for a customer's ability to repay the loan, just push push push. My direct manager sucked, and was just a robot being an NAF robot. Training was a joke, lead by idiots in a department that has zero accountability. Do not use NAF for your loan purposes, there are plenty of good lenders out there and NEVER say yes to working here because after being laid off twice now, they lie to there employees. Rick and Patty the owners need to take a hard look into the business they created. Absolutely ridiculous. If I could I would put no stars. My guess after this post is reviewed it will get deleted anyways because that is the bureaucracy of the company that is broker Solutions Inc doing business as new American funding.

1.0 November 19, 2023

Review by WishyLH for Anonymous Anonymous

Completed transaction on November 19, 2023

Scary having Sergio as a trainer

1.0 November 18, 2023

Review by Stacey White for Dean Machikas

Completed transaction on November 18, 2023

One of the worst experiences I have ever had. I did not appreciate being spoken to, with repeated, loud, accusatory foul language and being left in the “unknown” continually, as far as when settlement would occur. I was spoken “down to” and treated horribly.

1.0 November 15, 2023

Review by Rudolph Jones for Anonymous Anonymous

Completed transaction on November 15, 2023

First I was not going to write a review but being a first time homebuyer I reached out to a young lady by the name of Bryce about programs I heard about for first time homebuyers she promised she would help me out with this process and yes I did need to fix a few issues she told me needed too be fix and I did asap but i always had to email her just to figure out like what else I needed done she never reached out she never emailed just to say hey this is where we are in this process she just didn’t care to help me and I’m just trying to purchase a home I would not recommend her

1.0 November 2, 2023

Review by brian sullivan for Debra Malcolm

Completed transaction on November 2, 2023

Stay far far away from this company. They caused my closing to be delayed and cost me thousands over the life of the loan by not finalizing the loan terms in a timely fashion. Due to this mistake, the type of loan I had also changed and created over $8k additional closing costs I had to pony up that they never properly estimated. And the icing the cake was that they sold my loan off before I even made a single payment.

1.0 November 2, 2023

Review by Madison Pease for Joe James

Completed transaction on November 2, 2023

Worst place to get a loan from by far terrible communication and seems like they never have there ducks in a row it's always last minute stuff on their end overall would never recommend them

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