Skip to main content

New American Funding Reviews

experience.com logo

New American Funding Overall Rating

4.9/5 rating based on 368,279 reviews

Customers were not compensated for their New American Funding reviews.

1.0 September 9, 2021

Review by Troy Thoman for Sam Alabed

Completed transaction on September 9, 2021

Timely communication. A process that took less than 5 months.

1.0 September 9, 2021

Review by Vincent Oddo for Elizabeth Vazquez

Completed transaction on September 9, 2021

Elizabeth Vazquez costed me over $10,000. She made an $8,000 typo that costed me every bit of equity in my home. She lost paperwork. She had me sell a family heirloom for $3150 less than it was appraised for and lost the receipt I sent her. She promised to personally put my family in a hotel if the closing got pushed back and that was a lie too. So I paid $500 for a hotel for a week and $280 to keep the uhaul an extra week. NAF gave $1000 credit. Do the math I lost almost 11k cuz of E. Vazquez

1.0 September 9, 2021

Review by Natalie Cook for Nick Giangrande

Completed transaction on September 9, 2021

Nick was incredibly nice and answered all my questions prior to me moving forward with New American. As soon as I was in the system I stopped receiving any regular updates. I had to reach out multiple times to get updates. When he replied he sent very vague replies that told me nothing of substance. I also ended up paying a lender fee that I was told I would not have. Nick didn't inform me that I would be charged. I felt like I was taken advantage of and lied to.

1.0 September 9, 2021

Review by Jason Baudendistel for Chris Cooke

Completed transaction on September 9, 2021

I had a much better experience with the processor. He did all the work and answered all my questions

1.0 September 9, 2021

Review by Maximo Telarroja for Chris Cooke

Completed transaction on September 9, 2021

Complete lack of communication, ignoring emails, stating that processes have been completed and finding out that they are not. Completely unprofessional.

1.0 September 9, 2021

Review by Ronald Marcelle for Andy Kim

Completed transaction on September 9, 2021

Andrew and entire team were laughably inadequate during the entire process once acquiring my business. Couldn't provide a date for the completion of the appraisal causing me to request 3 escrow extensions. Repeatedly asked me for the same financial documents, including five days in a row. Conveyed they were skeptical of how I'd pay the down even after I had paid it. Didn't know what a 1031 exchange was, didn't allow a credit to be applied to my closing and forgot to include my home insurance.

1.0 September 9, 2021

Review by Adam S for Shawenti Sheats

Completed transaction on September 9, 2021

I contacted Shawenti Sheats to inquire about refinance rates. After reaching out to multiple companies, I asked if Shawenti could meet or beat the best offer from a competitor. After ensuring me she could, she asked for a few hours to speak with her management. By the following day, I hadn't heard from her, so I asked for an update and was told "Im (sic) sorry...I will have an answer today...hang on." That was the last time she sent me any communication despite another follow up email from me.

1.0 September 9, 2021

Review by Selvin Bran for Ivan Carrasquero

Completed transaction on September 9, 2021

We were lost after the second week, till the end of the process. Paperwork was confused, different amount and the lack of communication was terrible. I provide everything on time to avoid any possible delay however they pushed twice the closing without any valid explanation. My moving company had all my stuff for 17 day due to delays of the closing that at the end cost me an extra $800 in moving cost. I wouldn’t recommend doing business with New American founding. They not respect your time

Smart Moves Start Here.Smart Moves Start Here.