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New American Funding Reviews

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New American Funding Overall Rating

4.9/5 rating based on 368,279 reviews

Customers were not compensated for their New American Funding reviews.

1.0 September 29, 2021

Review by Swansonchris145 for Hovik Shahinian

Completed transaction on September 29, 2021

Applied for a refinance. Spent lots of time putting my packet of Employment history, debt history, financial history etc. together, then complete silence. After two weeks, I called and nothing. Called again and crickets. Left an email, and again complete and utter silence. What a joke. I took my business elsewhere and I would suggest the same for you.

1.0 September 29, 2021

Review by user4434617 for Michelle Piccinini

Completed transaction on September 29, 2021

I am surprised that they wanted us to review them as we did not have a good experience. They muddled their way through the process as if it was their first time. We received about a dozen phone calls asking for "just one more thing" and the process took so long we had to extend where we were living for a month for $3200.00. When we asked our realtor to get involved she contacted Michelle and nothing changed. The kicker, I am SELF EMPLOYED and submitted all the required documents to show that. A week before the close, they called me to speak with my supervisor to verify employment. What? The title company had heard of similar experiences from this office. Buyer beware here.

1.0 September 28, 2021

Review by Christopher Dixon for Vicky Liu

Completed transaction on September 28, 2021

There was poor communication throughout the process. Even at the title company we could not sign all the paperwork because there were some outstanding builder incentives that were not accounted for. We were told later that this builder, preferred lender, incentive was applied to pay for our rate. All of this information should have been readily available to us. We also asked to be presented with some options based on our credit scores for the loan to be in my wife's name only, my name only or in both names. Basically, so we could get the best rate possible. This was ignored and we only received loan paperwork with both of our names on it. Unpleasant experience overall. I would not use New American Funding again after this.

1.0 September 28, 2021

Review by Edgar Vasquez for Jonathan Saucedo

Completed transaction on September 28, 2021

Worst experience buying a house with Jonathan, overall bad communication, no people skills uses profanity, very very unprofessional

1.0 September 22, 2021

Review by Corvilia Thykkuttathil for Jon Baughman

Completed transaction on September 22, 2021

We sent all the supporting documents in early June, in early July we were asked for the documentation again. Jon failed to send the documents on our behalf. I was sent emails that I couldn't open because my phone number was not listed. Therefore the pin was sent to another phone. I also asked to have my name corrected and it was misspelled repeatedly. In the end, Jon complained that it was taking too long to close and he asked us to pay for 1/2 of the rate lock. Personally, I can't recommend based on joining delays and errors.

1.0 September 21, 2021

Review by Kemper Albert for Shane Kvidera

Completed transaction on September 21, 2021

Better Communication, if they would return emails and phone calls. If they would of reviewed documents on a timely basis!

1.0 September 17, 2021

Review by Earl Pinckney for LaShan Abraham

Completed transaction on September 17, 2021

She never communicated with us when there was an issue.

1.0 September 17, 2021

Review by Orlando Garofalo for Ann Green

Completed transaction on September 17, 2021

Too many to mention

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