New American Funding Reviews
Review by Billie Purcell for Riana Wasbin
Completed transaction on June 14, 2019
Because it was all on line there was a lot of emailing scanning and faxing. Riana was on vacation for two weeks in the beginning and the people she left in charge were unaware of what was going on. The communication between your whole team was not good. At one point my realtor wanted me to switch lending companies but I decided not to because I didn't want to start all over again. When dealing with people out of state there should be better communication and it would have been better.
Review by Todd Donaldson for James Denton
Completed transaction on June 6, 2019
More frequent updates and timely communication. Better coordination with closing procedures, locations and times. I still have not received any final closing documentation & property tax concerns are still unresolved.
Review by John Daniels for Ellen Skaggs
Completed transaction on June 5, 2019
I am amending this survey because of mitigating factors pertinent to the type of loan I received. The FHA reverse mortgage purchase is complex indeed with seemingly changing requirements. The arcane rules/ requirements were a nightmare for all and I have conflated that nightmare with Ellen herself. Ellen was friendly and helpful througout the process and very responsive to comments / questions. She did get frustrated as did we all and a couple of her writings threw blame for the chaos on us.
Review by Donna Tanno for Anonymous Anonymous
Completed transaction on June 4, 2019
Hello- I did not work with Adam Brown on any transaction at NAF. So, I could not write a review on him. Not sure why I’m receiving this survey. Perhaps it was meant to go to another agent?
Review by Patrice Brooks for Anonymous Anonymous
Completed transaction on May 21, 2019
We had already signed for the house and had the keys in hand for two hours before we got notification that our loan had progressed to step five, the final step. Then an hour after that we got notification that our loan had been funded. The stress that was added to our lives up to the day of signing because of the lack of up to date communication and the need for final paperwork being requested from the processer was ridiculous.
Review by Amanda Davis for Patrick Winchell
Completed transaction on May 3, 2019
More organization in preparing documents, attention to detail, including proper names on forms, and not being asked for the same document multiple times.
Review by Bobbie Yuen for Patrick Winchell
Completed transaction on May 3, 2019
Patrick is very pleasant to work with & very Knowledgeable in his field
Review by Julio Robles for Anonymous Anonymous
Completed transaction on April 29, 2019
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