New American Funding Reviews
Review by Charles Allen for Anonymous Anonymous
Completed transaction on August 19, 2021
Overy many years of owning homes and dealing with refinancing this has probably been my least favorate. I had asked questions and not all of them were responded to. Had to resubmit documents that I had already submitted. Closeing coast are always a deal with refinancing but seems as though I was penalized approximately $125 because I wanted to pay my own taxes and insurance. Even though they had bank statements we had to submit 44 pages of tax returns on a business we sold 16 years prior
Review by Andee Barker for Salvador Ortiz
Completed transaction on August 19, 2021
Ya’ll were very efficient and pleasant to work with. Only complaint was you were hard to get ahold of when i needed to
Review by Sandy Lamy for Anonymous Anonymous
Completed transaction on August 19, 2021
There was a disconnect between the loan officer and the loan processor which resulted in much frustration on my part and a delayed settlement. Also there should be cross training between the two departments to better serve the client.
Review by Daniel Mosley for Anonymous Anonymous
Completed transaction on August 19, 2021
David was fine - the underwriting process was unpleasant and unprofessional.
Review by Bobby White for Anonymous Anonymous
Completed transaction on August 19, 2021
Staff was nice but had concerns with clarity.
Review by Brian Carlson for Anonymous Anonymous
Completed transaction on August 19, 2021
thank you
Review by Dennis Elswick for Anonymous Anonymous
Completed transaction on August 19, 2021
Instead of saying you are going to do this and that yet when I ask when my car will be paid off, when my equity loan will be paid off and when I will be getting my check. Nobody will answer me one way or the other. I am beginning to think that these 3 things are not going to happen. All i want is an honest answer to these 3 things.
Review by Kellie Paul for Janel Hvegholm
Completed transaction on August 19, 2021
The timelines weren't met, and caused a lot of issues. I just found that this particular transaction should have gone much smoother.
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