New American Funding Reviews
Review by Chet Carmichael for Megan Kelly
Completed transaction on September 27, 2023
Ease of use of the online DocuSign paperwork
Review by George Thomasson for Shawenti Sheats
Completed transaction on September 27, 2023
Communication
Review by Patrick Lowe for Stacey Urner
Completed transaction on September 22, 2023
Fewer emails after loan closing. I am very familiar with home buying and do not need help with "extras". Other than that Stacy was great.
Review by Laurah Covington for Danielle Thurston
Completed transaction on September 4, 2023
I felt like I didn’t have a solid point of contact and had to reach out for all the updates and the people was in contact with werent on the same page. I don’t think I actually spoke to Danielle and this survey is about her.
Review by Debra A. Brown for Cesar Luaices
Completed transaction on August 28, 2023
The closing was at noon and I didn't receive the package until 11:08 so I didi not have adequate time to prepare the papers for the closing. Otherwise the service was fine.
Review by Victoria Anderson for Melissa Mason
Completed transaction on August 24, 2023
On the positive side, Melissa was generally very responsive. I would her high marks for responding generally pretty quickly. However, as a first time buyer, she seemed aggravated by certain questions or if she was asked to explain certain processes. I was very forthcoming in letting her know we were both first time home buyers, so I anticipated a bit more patience and advice. That wasn't the case at all. Too many questions or pressing questions about the process and costs seemed to annoy her.
Review by Daniel Tomczyk for Sarah Richardson
Completed transaction on August 19, 2023
Made the process a lot harder on my buyers due to lack of due diligence.
Review by Peter Campagna for Steve Gouveia
Completed transaction on August 18, 2023
Everything was great to start. I felt it took a longer time to a hold of Steve after the initial week of setting things up. He was still very helpful and attentive. He did not show up for closing because of a family emergency. It would have been nice for him to let us know he wasn’t coming since we were waiting. Family always comes first but if I had an emergency I’d call to let my customer know.
Smart Moves Start Here.