Loni Drake Sr. Loan Officer

Carlos A D.

Transaction Completed:
5/19/2025

"Speed of Service and returned text on information sent and received. Called when necessary."

Alonzo M.

Transaction Completed:
5/5/2025

"All involved were proactive, knowledgeable & courteous."

Derek S.

Transaction Completed:
4/30/2025

"I thought Loni was great and easy to work with, the start of the process was super simple. However the hand off to Meghann was rough, several times I reached out just to get OOOs back emails for covering contacts where incorrect. I had all my requested docs in or signed within an hour of any ask, was years ahead on my loan payments for the original loan, never missed or had a late payment, had collateral to cover double the refi loan value in liquid accounts, my annual salary is almost 4 times the refi value, the house appraised for nearly 130k more then the refi value, and almost 100k more then the initial loan value. All signs would point to this being a slam dunk for the bank I am refi-ing to a higher interest rate 6.9% vs the 3% I originally had, I could have paid off the old loan myself and taken my buisiness elsewhere but I instead chose to take on more debt thru the same institution because otherwise my experience has been great. But missing the close by over 10 days with all the numbers being what they were was extremely frusterating, getting little to know response about progress or even a hey we aren't going to hit this close was infuriating. As someone attempting to refi for construction costs and having a bunch of other things lined up around closing Meghann inability to communicate with me in any meaningful way effected my ability to communicate with others involved in the project and now has pushed back start dates by 3 weeks which is far from ideal for me."