Donovan Campbell Sr. Loan Officer

Mark Lee H.

Transaction Completed:
11/28/2025

"When items were expected from us we had to deliver quickly many times with little notice. When we needed updates we often had to ask for them. The appraisal process was a nightmare with rediculous and unrealistic expecations. The appraiser had to come three times to inspect for lead based paint when we informed him that our house had been completely stripped and painted multiple times since the discontinuation of lead based paint. Also, the inspector added items on the second visit that were not included in the to-do list from the first visit. The list of money distribution to creditors indicated that the amounts would not be changed. This caused some of the accounts to be overpaid while others were underpaid leaving us to sort things out and ask for refunds to balance things out. We had to provide valid payment slips for each of the creditors we listed, but the checks were then sent to us to distribute. The appraisal expectations should have been communicated more clearly and the funds distribution should have been more carefully done with correct amounts for all who were to receive payment."

Paul K.

Transaction Completed:
10/5/2025

"From start to finish, it was approximately 8 weeks. Was pre-approved after initial phone call. Lots of time wasted sending the same documents over again. Process took way too much time."

Sandra A. P.

Transaction Completed:
8/15/2025

"Explained everything very thoroughly and very nice to talk to! I would recommend him to friends!"

Annette Ugalde C.

Transaction Completed:
6/5/2025

"Donovan was superb! -excellent communication -proactive -extremely responsive -easily accessible -kept us 'in the know' throughout the process Thank You Donovan!"