Bailey Maxfield Sr. Loan Officer

Victoria Noel C.

Transaction Completed:
5/13/2025

"My loan process took 3 months. Read that again. 3 months! For a \"refinance\" I guess. I owned my home, with no current mortgage , it really shouldn't have been this difficult to take out a few thousand dollars to consolidate my debt, on a property that is worth nearly half a million dollars. From the very beginning of this process my goal was to consolidate my debt and take out additional funding for a home improvement. This was discussed many times with the loan processor . There was confusion on the type of work I was having done, don't know why. I had to jump through so many extra unnecess hoops for the job bid. Every time something was asked of me I immediately provided what I needed to provide and it would take a week if not more to hear anything back . I felt like the communication was not there with Michelle, I constantly had to be the one reaching out for updates and I never felt like what underwriting wanted was clearly relaid to me. The after 3 months of feeling hopeless in this process I'm told that with this type of loan they dont actually provide funding for home improvements. Like what???? How did we get this far without anyone knowing that?? Bailey was nice and I'm happy he was able to help me consolidate my debt. Michelle on the other hand could have done a much better job with communication and clearly explaining what underwriting wanted. She should have regularly kept me up to date, especially considering how long the process was taking. She was nice but in my opinion she did not do her job properly. I was just given the run around the entire time. And in the end I didn't actually get what I when through this whole process to get."

Erwin M C.

Transaction Completed:
5/3/2025

"Bailey did an excellant job. He was able to help us when others were not very transparent throughout the process. The effort and communication to get us to closing is very much appreciated."

Wayne L W.

Transaction Completed:
5/2/2025

"My initial call was simply a query but after talking to Bailey he was able to answer my questions with such knowledge and professionalism that the obvious choice was to use him and his organization ASAP. Bailey is personable, extremely intelligent and a very honest fellow. The whole process was relatively painless and Bailey was part of that. Can not say enough good things about him and the process."

Michelle E C.

Transaction Completed:
4/30/2025

"Bailey was excellent. He always communicated well and helped is when many others let us down."